Troubleshooting Payment Issues for Your Order

If you’re encountering an issue while placing your order, you can try the following steps:

  • Try a different payment card: If you’re having trouble with a specific card, using a different one may resolve the issue. This is particularly helpful if your card isn’t accepted by PayPal, our payment provider.
  • Use a different browser or device: Switching to a different device or browser, such as Chrome, may help.
  • Clear your browser’s cache: Sometimes, clearing the cache can resolve unexpected errors.

If the problem continues, please contact the bHaptics Support Team with a screenshot or detailed error description to assist you further.

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